Your privacy matters to us. Any information you share with Card24 - whether it's your email for our newsletter or your preferences in our card finder - stays safe with us, and we never sell your personal information to any third party, at any cost.
This Privacy Policy explains what data we collect when you use www.card24.ai, why we collect it, how we protect it, and the choices you have over your own information.
By using Card24, you confirm that you have read and understood this Privacy Policy. Wherever needed, we will ask for your permission before collecting or using your personal information.
Who We Are
Card24 is an independent credit card research, comparison and review platform. We help users in India discover, compare and evaluate credit cards offered by banks and financial institutions.
Important: Card24 is not a bank, NBFC, or lender. We do not issue credit cards, extend credit, or make lending decisions. When you choose to apply for a credit card through a link on our website, your application is processed entirely by the respective bank or card issuer on their own website, and their privacy policy governs the data you submit to them.
What Personal Data We Collect
We follow the principle of data minimisation - we collect only what is necessary for the purpose stated at the time of collection.
1. Information You Provide Directly
- Eligibility Quiz / Card Finder: If you use our card recommendation or eligibility tools, we may collect details such as your age range, city, employment type, approximate monthly income range, and spending preferences. Wherever possible, we collect this information in ranges rather than exact figures.
- Contact & Communication Data: Your name, email address, and/or mobile number if you subscribe to our newsletter, submit a query via our contact form, request a callback, or leave a comment or review.
- Feedback & Reviews: Any ratings, reviews or feedback you voluntarily submit about credit cards or our website.
2. Information Collected Automatically
- Device & Technical Data: IP address, browser type and version, operating system, device identifiers, screen resolution and language settings.
- Usage Data: Pages viewed, cards compared, links clicked, time spent on pages, referring URLs and navigation paths. Our analytics services, including third-party services such as Google Analytics, may also use this information to show you advertisements relevant to Card24 on other websites you visit. These advertisements may be based on the pages you viewed during your visit to our website.
3. Information We Do NOT Collect
We do not collect, and you should never submit on our website:
- Credit card numbers, CVV, PINs, OTPs or net-banking credentials;
- PAN, Aadhaar or other government identification numbers;
- Bank account or statement details;
- Credit bureau reports or scores (unless a specific tool discloses this and obtains your separate, explicit consent).
If any form on our website ever requests such data, please do not submit it.
Purpose of Processing
We process your personal data only for the following specified, lawful purposes:
- To provide the card comparison, recommendation and eligibility-matching services you request;
- To respond to your queries, requests and grievances;
- To send you newsletters, card updates and offers - only if you have opted in - with an easy unsubscribe option in every communication;
- To analyse website usage and improve our content, tools and user experience;
- To detect, prevent and investigate fraud, abuse, security incidents and violations of our Terms of Use;
- To comply with applicable laws, regulations, legal processes and enforceable governmental requests.
We will not use your personal data for any purpose incompatible with the above without informing you and, where required, obtaining fresh consent.
Protecting Your Information
We take the best possible measures to keep your information safe. However, please remember that no method of transmission over the Internet, and no method of electronic storage, is fully secure.
While we make reasonable efforts to protect your personal information from unauthorised access, use or disclosure, we cannot guarantee its absolute security.
Affiliate & Advertising Disclosure
Card24 may earn a commission when you apply for a card through certain links on our website. This affiliate relationship involves the use of tracking parameters and cookies to attribute applications. Our editorial reviews and rankings are not influenced by these commissions.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in law, technology or our practices. The "Last Updated" date at the top indicates the latest revision. Kindly revisit this page from time to time to stay updated on any changes.